The North Carolina Department of Insurance operates the Seniors' Health
Insurance Information Program (SHIIP) to help older people understand the
benefits and options of health insurance in NC. There are trained volunteers
throughout the state committed to answering the confusing maze of questions that
often surround Medicare, Medicare supplement insurance, and long-term care
insurance. The SHIIP toll-free information line 1-800-443-9354 can provide
information or you may contact the AAA, local county aging agency, or Seniors'
Health Insurance Information Program (SHIIP) to link with a trained SHIIP
counselor in your area.
The Mid-East Commission Area Agency on Aging has trained SHIIP Counselors and we
work with our local providers to assist their efforts in providing this service
to seniors. We are also involved in the Medicare Lookout Patrol Program through
the NC Department of Insurance. Medicare Lookout is a preventive educational
program whose goal is to reduce Medicare/Medicaid error, fraud and abuse through
statewide coordinated efforts of educational and promotional activities and to
encourage reporting of discrepancies by Medicare/Medicaid beneficiaries and
caregivers to the Medicare Lookout Program. More information on that program is
found on the NC Department of Insurance website at
At the Mid-East Commission Area Agency on Aging, contact Beth Harrell, Aging
Specialist at 252-974-1836 or email
firstname.lastname@example.org or Lindsey Allsbrook, Aging Specialist at
252-974-1854 or email
email@example.com to locate a SHIIP counselor in your area.